Security policy

We take the privacy of our customers very seriously and we are concerned to protect your personal data. We believe it is important that you know how we treat the information about you that we receive through this Site. Therefore we will only use your personal information as set out in the Shareview Dealing Terms and Conditions. If you have any questions in relation to the information we hold about you or our use of that information, please feel free to contact us.

We employ a range of security measures which are aimed at protecting your security and personal information and ensuring no-one has access to it. These measures include:

  • A 128-bit SSL (Secure Sockets Layer) encryption engine that provides industry standard levels of security and helps ensure that your information cannot be read by anyone else
  • Firewalls and monitoring tools that are used to identify any potentially fraudulent behaviour
  • A series of password and personal identification numbers chosen by you that enables Shareview Dealing to recognise you using the service
  • Logging off your account if it is inactive for more than 15 minutes, and suspending your account after three invalid password attempts
  • Real time price quotes
  • Storing your personal information away from our web servers on separate machines that are further protected and have no direct public access

You should be aware that the internet is not a completely reliable transmission medium. We shall not have any liability for any data transmission errors such as data loss or damage or alteration of any kind, including, but not limited to, any direct, indirect or consequential damage, arising out of the use of the services provided herein.

Messages that you send to us by e-mail may not be secure. We recommend that you do not send any confidential information to us by e-mail. You should therefore use the Secure Message facility when discussing your account. If you choose to send any confidential information to us via e-mail you do so at your own risk with the knowledge that a third party may intercept this information. Instructions sent by you via e-mail and to this Site are processed exclusively at your risk.

Shareview Dealing will never ask you for your password or Activation Code when discussing any account details with you. You should only provide these when you are accessing the Shareview Dealing service online. We will ask for 3 digits of your PIN when accessing your account over the telephone.

We do not have control over the computer environment (for example, PCs and networks at home, university, or internet cafes) that you use to access our services. As such, you should ensure that you are happy with these facilities before you use them to access Shareview Dealing.