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Home > Shareholder services > Arrange direct dividend payments

Arrange direct dividend payments

If you are a shareholder who has a UK bank/building society account, you can arrange to have dividends paid direct via a bank/building society mandate.

Existing dividend mandate details can be amended; to have dividends paid to a different bank/building society account. Dividend mandate details can also be de-selected if you'd prefer to receive payments by cheque.

Please note:
In most cases, we are unable to set mandated dividend payments to anyone other than the shareholder themselves. There are only a few exceptional circumstances when we will be able to do this; such as when the shareholder is deceased, where there is a Court Protection Order, or when another type of Order is in place.

There are also special provisions for arranging direct dividend payments for Royal Dutch Shell A shares

For a dividend payment made to a UK bank or building society account, no fee is chargeable. A fee is deducted for any payment to an overseas account. Please read below for further information.

How to...

Need more help?

​If the information or FAQs on this page don't answer your question, you can contact us in any of the following ways:


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Phone0371 384 2030

International callers:
+44 121 415 7047

Textel/ Minicom:
0371 384 2255

Lines are open Monday to Friday 8.30am to 5.30pm; excluding UK Bank Holidays.


Post Equiniti
Aspect House
Spencer Road
BN99 6DA

Please include your Shareholder Reference (if you have one). This is the eleven digit number found on your share certificate, share statement, recent dividend information or correspondence.