Internet Enquiries

Having problems logging on to the site? Try our technical problems pages situated within our Step by step guides for solutions to a range of common problems.

Or call our Internet Helpdesk on 0871 384 2233 between 8.30am and 5.30pm every business day. Calls to this number are charged at 8p per minute from a BT landline. Other telephony provider costs may vary.

Our less busy periods are between 3pm and 5.30pm. You may like to call us between these times where your call should be answered more quickly.

This number is dedicated for Internet queries and a general enquires number can be found below.

To tell us about any changes that we need to make to your details, go to the Update details section.

General Enquiries

Most queries can be answered using the frequently asked questions.

For general enquiries about your holding, you can contact us by writing to:

Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

Please state the name of the company or companies in which you hold shares as this will help us to respond quickly.

Our call centre provides information and assistance on register queries between 8.30am and 5.30pm each business day. If you have a query, you can call us on 0871 384 2030. Calls to this number are charged at 8p per minute from a BT landline. Other telephony provider costs may vary.

Our less busy periods are between 3pm and 5.30pm. You may like to call us between these times where your call should be answered more quickly.

Our textel/minicom number is 0871 384 2255 and our fax number is 0871 384 2100. Calls to these numbers are charged at 8p per minute from a BT landline. Other telephony provider costs may vary.

Overseas callers

If you live outside the UK, you can contact either of the Helplines above by calling the following:

Internet Enquiries: (00) 44 121 415 7065

General Enquiries: (00) 44 121 415 7047