I've lost a dividend cheque. Can I have a new one?
Yes. To obtain a replacement cheque, write to us giving details of the cheque that you need to replace. Please ensure that you:
- State the name of the company for which you are a shareholder.
- State your Shareholder Reference – this can be found on your share certificate or an old dividend statement.
- Write your name and address exactly as it is recorded on the Register of Shareholders; as identified by the name and address on any of our recent correspondence to you.
I cannot cash a dividend cheque because it is out of date. What should I do with the cheque?
If you send us the out of date cheque, we will reissue it for you. Please note that, in most cases, a Payment Reissue Fee will be applicable (as detailed below).
Will you charge me for reissuing a dividend payment?
Usually yes; our standard policy is to deduct a fee for payments that are reissued. The fee levied for the reissue of a payment goes some way towards covering the administration costs involved in this process. In general, the higher the value of the payment, the higher the associated administration costs. This is because of the increased security checks that must be undertaken.
On some occasions, multiple payments may be involved as payments could be issued from different bank accounts. In these circumstances, a fee may be levied for each payment issued.
Fees will normally be deducted before the payment is reissued. You will, therefore, receive the payment minus the applicable fee.
Our standard fees for reissuing a payment are listed below. Please note that fees may vary per company and are subject to change.
| Value of Replacement Payment |
Fee (Per Reissued Payment) |
| |
£ (incl VAT) |
| Under £10 |
FREE |
| £10.00 to £19.99 |
£1.00 |
| £20.00 to £29.99 |
£2.00 |
| £30.00 to £39.99 |
£12.50 |
| £40.00 to £79.99 |
£15.00 |
| £80.00 to £99.99 |
£17.50 |
| £100.00 to £499.99 |
£25.00 |
| £500 and above |
£50.00 |
Is there an easier way to receive dividends?
Yes, in the UK, with most bank or building society accounts, it is possible to have dividends paid direct to your account. This will give you immediate cleared funds on the dividend payment date and remove the risk of your dividend cheques being lost or mislaid. Sometimes referred to as a 'payment instruction' or 'dividend mandate' it is quick and easy to set up - For further information, please click here.
I live and work abroad, can my dividends be paid to my overseas bank account?
Yes, if you live or work outside of the UK, Equiniti can arrange for your dividends to be automatically converted into local currency and credited direct to your bank account - normally just a few days after the company's dividend payment date. The Overseas Payment Service pays to over 40 countries worldwide and normally costs less than paying in your sterling cheque. For further information and to download an application form, please click here.