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Prudential plc US Dollar Dividend Service

Receive your Prudential plc Dividends in US Dollars

From 11th March 2020 Prudential plc has made available a facility to receive your dividends in US Dollars. If you wish to join this service please follow the instructions below. If you hold your shares in CREST please ensure you read the specific instructions below.

At present USD payments can only be made to a USD specific account. If you apply for the service and provide non-USD specific account details then your instruction may be rejected and/or incur fees/charges. Please check with your bank before completing any form.


Join in 2 easy steps

  1. Download the form for your country
  2. Complete and return it to:
    International Payments, Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA, United Kingdom
    (or in a reply paid envelope if one has previously been provided to you)

Important: CREST holders only
CREST holders using the service instead of receiving payments via CREST PAY, must follow the CREST elections process to provide a USD dividend election as well as sending the paper US Dollar Dividend Service bank mandate form, to arrive in good time before the last day for election. If you make a one off election(s) you will need to re-apply using the CREST elections process for subsequent dividends. Details of these, including election closure dates will be advised as part of each dividend notification.

If you take no action, your dividend will be paid in accordance with your existing election. If you make an election (using the CREST election process), but do not provide a valid mandate form, your election may be rejected.

For further information, please contact the shareholder helpline on 0371 384 2035 (+44 121 415 7026 if calling from outside the UK). Lines open 8:30am to 5:30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).


United Kingdom (including Isle of Man and Channel Islands) Mandate
Australia Mandate
Austria Mandate
Belgium Mandate
Bermuda Mandate
Canada Mandate
China Mandate
Cyprus Mandate
Denmark Mandate
Finland Mandate
France Mandate
Germany Mandate
Greece Mandate
Hong Kong Mandate
Israel Mandate
Italy Mandate
Japan Mandate
Jordan Mandate
Latvia Mandate
Luxembourg Mandate
Malaysia Mandate
Malta Mandate
Mexico Mandate
Netherlands Mandate
New Zealand Mandate
Norway Mandate
Poland Mandate
Portugal Mandate
Republic of Ireland Mandate
Romania Mandate
Singapore Mandate
South Africa Mandate
South Korea Mandate
Spain Mandate
Sweden Mandate
Switzerland Mandate
Taiwan Mandate
Thailand Mandate
United Arab Emirates Mandate
USA Mandate




Equiniti Limited and Equiniti Financial Services Limited are part of the Equiniti group. Their registered offices are Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited, which is registered in England & Wales with No. 6226088. Investment and general insurance services are provided through Equiniti Financial Services Limited, which is registered in England & Wales with No. 6208699 and is authorised and regulated by the UK Financial Conduct Authority.