Has your address changed?

If the registered address has changed, please let us know. We can then update our records and keep you informed about the shareholdings, company meetings and voting procedures.

Before you begin this process, please note:

You do not need to send us certificates or statements as these do not need to be reissued with a new address.
All overseas change of address requests need to be made by post.
We are unable to update holdings in CREST. Please contact your provider directly.

How to...

Change the address for a holding

Online Call us Post

If you already have an abrdn plc Share Portal account, you can login to change your address online.

As long as your shareholding meets certain criteria, the change will take place straightaway.

If you don't have an abrdn Share Portal account, you will need to let us know the change by phone or by post.

Phone us

Due to limited resource, our telephone lines may be very busy, please email us with your query. If your query is urgent please call our Shareholder Helpline and we will answer as soon as possible.

UK Callers:

+44 371 384 2464

International Callers:

+44 371 384 2464

Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).

Please use the country code when contacting us from outside the UK.

Calls are monitored / recorded to meet regulatory obligations and for training and quality purposes.

Call charges will vary.

Download and complete Change of Address form

Please ensure you follow the instructions on the form carefully and then post this to:

abrdn Shareholder Services
Aspect House
Spencer Road
LANCING
BN99 6DA
United Kingdom

If you are unable to complete and send a form to us, a written request will be accepted. Please ensure that the following information is included:

Instruction from and original signature of the first named shareholder or legal representative;

Name(s) of shareholder(s);

The previous and new address; a shareholder can choose any address to which their shareholding(s) is/are to be registered;

Name of the company(ies) and Shareholder Reference(s) in which the shares are held (this can be found on the share certificate, share statement or on any previous correspondence we have sent you).

We will process your change of address request within 5 days of the receipt of your form. You may not receive a letter after your Change of Address has been requested. This should not be of concern.

Change the address for a corporate shareholding

For security, the request needs to be sent by post.

Either download and complete a Change of Address form or send the request on company-headed paper.

Please ensure that the following information is also included:

An instruction and original signature from the authorised corporate signatory stating the capacity in which they sign (such as Director, Secretary, or authorised signatory);
The previous and new address; a shareholder can choose any address to which their shareholding(s) is/are to be registered;
Name of the company in which the shares are held;
Shareholder Reference for that shareholding (this can be found on the share certificate, share statement or on any previous correspondence we have sent you).

Please ensure you follow the above instructions carefully and then post this to:

abrdn Shareholder Services
Aspect House
Spencer Road
LANCING
BN99 6DA
United Kingdom

We will process your change of address request within 5 days of the receipt of your form or instruction. You may not receive a letter after your Change of Address has been requested. This should not be of concern.

Please note: We are unable to update holdings in CREST. Please contact your provider directly.

Change the address in the capacity of a legal representative

For security, the request needs to be sent by post.

Either download and complete a Change of Address form or send us a written instruction.

If registered with us, the Power of Attorney has the authority to send a Change of Address request to us. You can find further information here about how to register Power of Attorney with us.

Solicitors can also make the Change of Address request providing they sign and provide details of their authority to sign.

If the current sole shareholder or one of the joint shareholders has died, the death will need to be formally registered before the change of address can take place. For more information, you can visit our Manage Estate page.

In all cases, please ensure that the following information is also included:

Instruction from and signature of the legal representative;
Name(s) of shareholder(s);
The previous and new address; a shareholder can choose any address to which their shareholding(s) is/are to be registered;
Name of the company in which the shares are held;
Shareholder Reference for that shareholding (this can be found on the share certificate, share statement or on any previous correspondence we have sent you).

Need some help?

If you need any support and cannot find the answer on our help pages.

You can contact us on the below number.

+44 371 384 2464

Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).

Please use the country code when contacting us from outside the UK.

Calls are monitored / recorded to meet regulatory obligations and for training and quality purposes.

Call charges will vary.