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How can we support you?

Please select a category below or view our most common FAQs.

Contact us

Your Shareholder reference number

When contacting us, please have your Shareholder reference number to hand. This is the eleven digit number found on your recent abrdn Share Account statement, abrdn share certificate, dividend information or correspondence.

You will be asked for this number if you email us or call us. If possible, please include your Shareholder reference number in any written correspondence that you send to us. If you are uncertain as to what your Shareholder reference number is, please get in touch.

Email us


Choose one of the categories from our help guides and FAQs above to find out how to contact us online.

When contacting us, please have your Shareholder reference number to hand.

Contact us

Phone us

Due to limited resource, our telephone lines may be very busy, please email us with your query. If your query is urgent please call our Shareholder Helpline and we will answer as soon as possible.

UK Callers:

+44 371 384 2464

International Callers:

+44 371 384 2464

Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).

Please use the country code when contacting us from outside the UK.

Calls are monitored / recorded to meet regulatory obligations and for training and quality purposes.

Call charges will vary.

Write to us

If our help guides and FAQs above don't answer your question, please write to us at the following address:

abrdn Shareholder Services
Aspect House
Spencer Road
LANCING
BN99 6DA
United Kingdom

Need some help?

If you need any support and cannot find the answer on our help pages.

You can contact us on the below number.

+44 371 384 2464

Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).

Please use the country code when contacting us from outside the UK.

Calls are monitored / recorded to meet regulatory obligations and for training and quality purposes.

Call charges will vary.