Request a dividend reissue

Need to request a reissue?

If you have lost your dividend cheque, have an out-of-date payment or have a query regarding a dividend payment, our Payment Reissues team can assist you with obtaining a replacement.

The option to receive your dividend payments by cheque is no longer available so you will need to provide a bank account (if you have not already done so) to receive your reissued dividend payments.

How to...

Request the reissue of a dividend payment

If you have lost a dividend cheque, or you cannot cash a cheque because it is out-of-date, it is possible to obtain a new payment.

Email us Call us Post

You can send us an email to request a dividend reissue. Please give details of the payment that you need to replace.

Email us

We will deal with your request within 5 business days of receipt.

Phone us

Due to limited resource, our telephone lines may be very busy, please email us with your query. If your query is urgent please call our Shareholder Helpline and we will answer as soon as possible.

UK Callers:

+44 371 384 2464

International Callers:

+44 371 384 2464

Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).

Please use the country code when contacting us from outside the UK.

Calls are monitored / recorded to meet regulatory obligations and for training and quality purposes.

Call charges will vary.

To obtain a replacement for a lost or out-of-date payment, write to us giving details of the cheque that you need to replace. Please ensure that you:

1. State your Shareholder Reference; this can be found on your abrdn plc Nominee Service statement or on any previous correspondence we have sent you.

2. Write your name and address exactly as it is recorded on the Register of Shareholders; as identified by the name and address on any of our recent correspondence to you.

3. Return any relevant out of date cheques which are in your possession.

Please send you written request to us at the following address:

abrdn Shareholder Services
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
United Kingdom

We will deal with your request within 5 business days of receipt

Pay for reissued payments

Our standard policy is to deduct a fee for payments that are reissued. The fee levied for the reissue of a payment goes some way towards covering the administration costs involved in this process. In general, the higher the value of the payment, the higher the associated administration costs. This is because of the increased security checks that must be undertaken. On some occasions, multiple payments may be involved as payments could be issued from different bank accounts. In these circumstances, a fee may be levied for each payment issued.

Fees will normally be deducted before the payment is reissued. You will, therefore, receive the payment minus the applicable fee. Our standard fees for reissuing a payment are listed below.

Value of Replacement Payment Fee (Per Reissued Payment): £ (incl VAT)	Fee
£0.00 - £30.00:	Free
£30.01 - £100.00:	£12
£100.01 and above	£15

Need some help?

If you need any support and cannot find the answer on our help pages.

You can contact us on the below number.

+44 371 384 2464

Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).

Please use the country code when contacting us from outside the UK.

Calls are monitored / recorded to meet regulatory obligations and for training and quality purposes.

Call charges will vary.

This site provides access to details of holdings on the abrdn plc share register (provided by Equiniti Limited) and holdings of shares held through the abrdn share account, the corporate nominee service provided by Equiniti Financial Services Limited. Equiniti Limited and Equiniti Financial Services Limited are part of the Equiniti group of companies and whose registered offices are Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited, which is registered in England & Wales with No. 6226088. Investment and general insurance services are provided through Equiniti Financial Services Limited, which is registered in England & Wales with No. 6208699 and is authorised and regulated by the UK Financial Conduct Authority.

Share Portal

ISAs and investment accounts are now on EQi

Request a dividend reissue

Need to request a reissue?

How to...

Phone us

UK Callers:

International Callers:

Need some help?