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Notify us of the death

Notifying us of the death of the shareholder will stop further correspondence or Dividend payments to be sent out and cancel any share-sales or re-investments


Notify us of the death

Notifying us of a shareholder's death will stop further correspondence and dividend payments, and cancel any share sales or reinvestments.

You can notify us of the death via the Death Notification service, or by email, phone, or post.

Death Notification Service

We are a member of the Death Notification Service, a free service that makes it quick and easy to notify multiple financial institutions through a single online notification.

Notify us via the death notification service Find out more

Alternatively, you can notify us as appropriate:

Watch our video on how you can notify us:

For sole shareholders: Notify us by live chat, email, phone, or post

Where possible, please provide the following information when you contact us:

  • Any known shareholder reference (usually 11 digits) and/or the companies in which the shares were held. If you are contacting us about more than one shareholding, please list each shareholder reference and company (if known).
  • The Shareholder's full name
  • The Shareholder's address, including any previous addresses where the shares may have been registered.
  • The Shareholder's date of death
  • Confirmation whether probate has been obtained or will be needed for any other part of the estate.
  • Your name and address.

We aim to respond within 10 business days.

Once you have gathered as much information as you can, choose the best option below:

To start a live chat, select the 'Chat now' button below. Chat availability is from 8:30 am to 5:30 pm Monday to Friday, excluding public holidays in England and Wales. Please note this service will be in English only.

Looking for a form?

If you are looking for a form or document, please check our Useful documents page.

Useful documents

Provide your feedback

Take our short survey.​​​​​​​​​​​​​​​​​​​​​​

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Watch our video on how you can notify us:

For joint shareholders: Notify us by post

Please post the original death certificate (which will be returned within 5 working days) and a completed Transfer of Joint Holding form.

Please send the death certificate and your completed form to:

Equiniti
Highdown House
Yeoman Way
Worthing
West Sussex
BN99 6DA
UK

If the shares are held in a paper share certificate, please post the original death certificate (which will be returned within 5 working days) along with a letter stating:

  • The shareholder's full name.​
  • The shareholder's registered address.
  • The companies the shares are held in.​

Please send the death certificate and your completed form to:

Equiniti
Highdown House
Yeoman Way
Worthing
West Sussex
BN99 6DA
UK

Looking for a form?

If you are looking for a form or document, please check our Useful documents page.

Useful documents

Provide your feedback

Take our short survey.​​​​​​​​​​​​​​​​​​​​​​

Provide feedback