Frequently Asked Questions
To continue to receive Centrica dividends and any other money payable to you in connection with your Centrica shares, you must take action and provide your bank or building society account details so that payments can be made directly to your account by direct credit.
Select 'Centrica plc' for 'The company you hold shares in'.
Enter your Shareholder Reference Number, personal details and contact preferences.
Create a password (consisting of 12-64 characters in length and contains at least 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character). Also set-up three security questions that we will use to identify you if you have forgotten your details at a later date and to keep your account safe.
Read and accept our Terms and Conditions and then you will be able to view your shares online.
In order to gain full access to all the services the portfolio offers, you’ll need to enter an activation code, once you’ve completed the registration this will automatically be sent your registered home address. Once you have received your activation code, simply log back in and enter the activation code when prompted to do so.
Centrica has always promoted the payment of dividends automatically into shareholders' bank or building society
accounts. The service gives shareholders a number of benefits, it is more efficient, reduces postage and cheque
clearing costs.
Additional benefits to shareholders include:
- No chance of dividend cheque going missing in the post, saving the hassle of requesting and paying a fee for a replacement.
- Dividend is received directly into your account on the payment date
- A single consolidated dividend confirmation is issued at the end of each tax year in March, in time for self-assessment tax returns.
Shareholders with a UK bank/building society account should use the Direct Dividend Payment Form whilst corporate
shareholders should use the Corporate Mandate Form. Please return the completed form to Equiniti as directed.
If you do not provide this information, you will not receive the money until your bank details are received, after which payment will be credited to your account as soon as possible. Your dividends will not accrue interest while they are being held for you and there may be a fee for Equiniti to reissue payments.
You can nominate any UK bank or building society account.
If you do not have a UK bank or building society account, you may be able to arrange for payments to be converted and
paid in your local currency using the Equiniti
Overseas Payment Service. This service pays in over 83 currencies to over
90 different countries.
By registering for a Shareview Portfolio at shareview.co.uk you can manage many aspects of your shareholding online,
including updating your bank details.
No. On 30 July 2019, Centrica announced that it was terminating its Scrip Dividend Programme (the Programme) with effect from the 2019 interim dividend payable on 21 November 2019. Therefore, shareholders who had elected to join the Programme will now and in future receive their dividends as cash instead of shares.
If you have a shareview portfolio you can
login and update your address online, via the change of address form, or you
can complete a
contact form and we’ll get back to you.
We can certainly update your name; we will require sight of the relevant documentation before we can do so. To find out what documentation is required, please view our
help and support pages.
We’re sorry to learn about the passing of the shareholder, you can notify us via the contact forms available in the
contact section or you can view our dedicated
bereavement section on our shareview website.
To transfer Certificated shares, the completion of an
Ordinary Stock Transfer form and the surrendering of your share
certificates would be required. If you hold your shares in
the Centrica FlexiShare it will be via the completion of transfer form A. If you require a transfer form A, please
complete a contact form in the contact section to request one.
Equiniti offer multiple ways to
trade your shares. If you’re looking to sell your certificated shares, you can
also do this by contacting a stock broker of your choice.
You can view the latest investor news on the Investors section of the
Centrica website.
The last dividend Centrica paid to shareholders was on 21 November 2019 at a rate of 1.5 pence per share.
The suspension of dividend payments was due to Covid 19, Centrica had to take steps to underpin the long-term strength
of the company. Further details can be found on the
Centrica website.