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Confirm the details of the death​

In order for us to accept further instructions, we will need you to send us formal documentation. Further details can be found in this section.

What do I need to provide?

Before we can transfer or sell the shares, we need to know who is allowed to act on behalf of the estate by seeing a Grant of Representation (or 'Confirmation' in Scotland). This is a legal document issued by the probate court (often called Grant of Probate or Letter of Administration). If a Grant of Representation is not being obtained, you might be able to use our Small Estate Service instead.

UK Grant of Representation

You can use this service if you have been issued with any of the following:

  • Grant of Probate;
  • Letters of Administration;
  • Certificate of Confirmation (Scotland);
  • A Grant of Representation issued by a Commonwealth country/territory if it has been resealed in the UK High Court of Justice.
Find out more

Small Estate Service

You can use this service if:

  • A UK Grant of Representation hasn’t been issued
  • You are the next of kin or Executor(s) of the deceased holder
  • The value of the holding(s) in each company, was less than £20,000 at the date of death
  • No inheritance tax is payable on the deceased’s UK estate
Find out more

UK Grant of Representation

What do I need to do next?

Please send one of these original documents to us, along with a covering letter including:

  • Shareholder's full name
  • Shareholder's full address and any previous addresses
  • Name and address of the person informing us
  • Date of death
  • Any known Santander shareholder reference numbers, which can be found on any recent statements or correspondence sent by the Santander Nominee Service, (usually 11 digits)
  • Details of any other known companies in which shares were held
  • Instructions of who to make any outstanding payments payable to (please note: A fee may be charged for reissued Payments)
  • Instructions of what the executor(s) are to do with the shares (Please see Step 3: Sell, Transfer, Donate)

Santander Nominee Service
Aspect House
Spencer Road
Lancing
BN99 6DA


We take a copy of the Grant for our records and send it back to you within 5 business days.​

Small Estates Service

What do I need to do next?

1.Download the Santander Small Estate Declaration and Indemnity form

2.Complete the form using the guidance notes available

3.Pay the Small Estates Fees

4.When complete, post the form back to us at:

Santander Nominee Service
Aspect House
Spencer Road
Lancing
BN99 6DA

5.We will then update our records

We will update the holding(s) to show the details of the person(s) authorised to act on behalf of the estate. From then on, only they can approve transfers or sales of the shares.




If you need a bit of extra support understanding the fees involved for the Small Estates Service, get in touch by email, phone or post and we will send you the form with the fees calculated for you.

You can email us to request a Small Estate Declaration and Indemnity form with the fees calculated for you.

Contact us by Email

You will receive a response within 5 business days.

Where possible, please provide the following information when contacting us:

  • Shareholder's full name
  • Shareholder's full address and any previous addresses
  • Name and address of the person informing us
  • Date of death
  • Any known Santander shareholder reference numbers, which can be found on any recent statements or correspondence sent by the Santander Nominee Service, (usually 11 digits)
  • Details of any other known companies in which shares were held

You can call our Bereavement Helpline to request a Small Estate Declaration and Indemnity form with the fees calculated for you.:

Mon - Fri 8:30am - 5:30pm

0371 384 2793

From outside of UK

+44 121 415 0875

Where possible, please provide the following information when contacting us:

  • Shareholder's full name
  • Shareholder's full address and any previous addresses
  • Name and address of the person informing us
  • Date of death
  • Any known Santander shareholder reference numbers, which can be found on any recent statements or correspondence sent by the Santander Nominee Service, (usually 11 digits)
  • Details of any other known companies in which shares were held

You can write to us to request a Small Estate Declaration and Indemnity form with the fees calculated for you.

You will receive a responce within 5 business days


Where possible, please provide the following information when contacting us:

  • Shareholder's full name
  • Shareholder's full address and any previous addresses
  • Name and address of the person informing us
  • Date of death
  • Any known Santander shareholder reference numbers, which can be found on any recent statements or correspondence sent by the Santander Nominee Service, (usually 11 digits)
  • Details of any other known companies in which shares were held
  • Please send the original death certificate (which will be returned to you within 5 business days)

Santander Nominee Service
Aspect House
Spencer Road
Lancing
BN99 6DA

Bereavement Support:

1

Notify us of the death

2

Confirm the details of the death

3

Transfer, Sell or Donate the shares

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Need some help?

We can support you with advice, help to obtain probate or manage an estate from end to end for you.

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Call us

+44 (0) 371 384 2000

Please use the country code when calling from outside the UK.

Lines open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales).



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