Choose one of the categories from our help guides and FAQs to find out how to contact us online.
You can also find a list of all our email addresses below.
When contacting us, please have your Shareholder Reference to hand. This is the eleven digit number found on your share certificate, share statement, recent dividend information or correspondence. You will be asked for this number when you email us.
Share Registration
Please email customer@equiniti.com
Employee Benefits
Please email Myshareplan@equiniti.com
Shareview Dealing & Queries
Postal share dealing
Please email: customer@equiniti.com
Share certificates and CSN trading
Please email sharedealing@equiniti.com
To help ease pressure on our colleagues, we are asking customers to place their trades online where possible. By switching to online trading, you’ll also save money and can avoid longer wait times which you may experience on the phone.
Buy and sell certificates
For step-by-step instructions on how to place a trade online, please see our guidance page.
To place a trade by phone, please call 03456 037 037. Lines are open 08:00 to 16:30, Monday to Friday.
For any queries, please try our help page or email sharedealing@equiniti.com and we will respond to you as soon as we can.
Already traded?
If you have already traded and have a question relating to your recent trade please take a look at our step by step timeline here
Alternatively please email our team at Sharedealing@equiniti.com who will respond to your query as quickly as possible.
Equiniti Investment/ISA Accounts
If you have a query relating to your account please log in and send us a secure message.