If the help articles on this page don't answer your question, you can contact us below:
How to contact us
Share Registration
Our Customer Experience Centre is open between the hours of 08:30 & 17:30, our team can be contacted on 0371 384 2030. In order for us to locate your account quickly and to save you time please quote your 11 digit shareholder reference number when calling us. This eleven digit number found on your share certificate, share statement, recent dividend information or correspondence. If you prefer to send your query via email you can do this by emailing the team at customer@equiniti.com, please ensure that you quote your Shareholder reference number and a contact number and the team will endeavor to respond within five working days.
Employee Services
Please email Myshareplan@equiniti.com
If you wish to speak to one of our representatives please call our Customer Experience Centre on 0371 384 2040, lines are open 08:30 – 17:30, Monday – Friday.
Sharedealing Share certificates & CSN
If you would like to place a trade please call the team on 03456 037 037 alternatively you can place your trade online at shareview.co.uk
If you have a question about a trade that you have already placed, we ask that in the first instance you visit our step by step guide which can be located here. Should you wish to speak to one of our representatives please call 03456 037 037.
Lines are open 08:00 - 17:30, please note that trades can only be placed during market hours, which are 08:00 – 16:30.
EQi Account Holders
If you have a query relating to your account, please log in and send us a secure message or view our FAQ’s which can be located at www.eqi.co.uk.
If your query is urgent and you’d prefer to speak to one of our representatives please contact the team on 0345 0700 720, lines are open 08:00 – 17:30, Monday to Friday.
How can we improve our services to better help you?
We are always working to improve your experience, so we would love to hear what is working and how we can do better.
