Choose one of the categories from our help guides and FAQs to find out how to contact us online.
You can also find a list of all our email addresses below.
When contacting us, please have your Shareholder Reference to hand. This is the eleven digit number found on your share certificate, share statement, recent dividend information or correspondence. You will be asked for this number when you email us.
Share Registration
Please email customer@equiniti.com
Employee Benefits
Please email Myshareplan@equiniti.com
Shareview Dealing & Queries
Postal share dealing
Please email: customer@equiniti.com
Share certificates and CSN trading
Please email sharedealing@equiniti.com
To help ease pressure on our colleagues, we have temporarily suspended our telephone trading service. You can still trade shares online that are registered to Equiniti on our dealing page. For further guidance please follow the steps on our certificated page.
Already traded?
If you have already traded and have a question relating to your recent trade please take a look at our step by step timeline here
Alternatively please email our team at Sharedealing@equiniti.com who will respond to your query as quickly as possible.
Equiniti Investment/ISA Accounts
If you have a query relating to your account please log in and send us a secure message.